Frequently Asked Questions
Here are our answers to some of the most frequently asked questions:
Why did you create The Yacht Clique?
We created The Yacht Clique, because we love the yachting lifestyle and the whole range of emotions which comes with it. As we describe in Our Story - our clothing designs are what we and our friends always wanted to wear in the summer - stylish and minimalistic clothes which speak our language.
How do I contact you for collaborations?
We would love to collaborate with you or your brand!
Drop us a line at email@example.com with more information about your ideas.
What material do you use for your t-shirts?
Our t-shirts are made of 100% combed and ring-spun cotton. Our heather colors contain polyester
The fabric weights 4.2 oz (142 g/m2). It is soft, lightweight and breathable with just the right amount of stretch. Comfortable and flattering for both men and women.
On the other side, our all-over print t-shirts are made of 100% polyester and can contain up to 4% elastane.
Who makes your apparel?
Bella + Canvas makes most of our apparel. The US production and office facilities of Bella + Canvas US have received Platinum accreditation from the Worldwide Responsible Accredited Production (W.R.A.P.), which carries high standards for human resources management, health and safety standards, environmental and eco-friendly practices, and legal compliance including import and export customs.
Our apparel printing is done with Kornit NeoPigment ink which is free of animal by-products, heavy metals, formaldehyde and Alkylphenol Ethoxylates (APE), making them non-hazardous, non-toxic and vegan.
Learn more about Kornit's green technology here.
How long does the shipping take?
We are as excited as you for your new YC product. We have shipping centers in the US and Europe, to ensure the most optimal shipping time.
Fulfillment: Depending on our workload preparing and sending your order will take us 2-7 business days. 97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.
Shipping times: The shipping times, depending on your location will vary between 1-8 business days (1-20 for international orders).
I live outside of the US. Do you ship internationally?
We've got you covered. We ship worldwide!
What is your return and refund policies?
You can read our Refund Policy here.
To put it simple - you may return or exchange your item within 30 days of receiving it, but only if it is unused and in the same condition that you received it. It must also be in the original packaging.
In any case, before sending the product back for a return or exchange, make sure to contact us at firstname.lastname@example.org
We will make sure that you are happy and satisfied with your order.
I bought the wrong size, can I exchange it?
Yes, you can. The same conditions as in our Refund Policy apply.
Please, email us first at email@example.com. A member of our team will immediately assist you.